Operations Officer
Operation

Operations Officer

FULL-TIME
Jakarta, Indonesia
Tada the Game-Changer in Loyalty and Retention!
 
Who We Are?
Tada is a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Founded in 2012, Tada offers unified solutions that create engaging and rewarding experiences.
As an Indonesian SaaS company with a global footprint, Tada has assisted 400+ local and international brands across various industries. Our game-changing loyalty solutions have also garnered numerous awards, solidifying our reputation as a leader in the sector.
Why You’ll Love Working Here?
● Sabbatical Program: Recharge with our 15-day sabbatical leave every three years, acknowledging that long-term work can be demanding.
● Growth Opportunities: We support your learning and development aspirations, both within and outside our organization, aiming to nurture an entrepreneurial spirit in our team.
● Unique Work Environment: Experience the unique blend of a mission-driven digital company with the innovative mindset of a start-up, enriched by our presence since 2012.
● Engagement Department: Get involved to refresh your mind with exciting activities outside the work to do.
● Laptop Ownership/Allowance: Choose between a company laptop or a laptop
● Celebrate With Us: We love to celebrate work anniversaries and birthdays
● Learning and lots of it. We promote vertical and lateral movement. It’s not uncommon for Tayo (that’s what we call our team) to move divisions two or three times throughout their career. We want people to learn new stuff that excites them.
● Sincere teamwork. This word isn’t officially in our values, but when I asked new joiners about what value they really feel at Tada that’s not stated on our wall, many mentioned that Tayo is really helpful and they can feel the ‘teamwork’ atmosphere
● Think and act like an owner is our value. But the truth is we don’t want you to act like an owner, we want you to be a real owner. So for our top performers, we’d love to lure you into our stock options program.
 
What We Do Not Promise:
● We do not promise fixed working hours. Sometimes, projects and deadlines may require additional hours or flexibility.
● We do not promise unlimited resources or budgets. We may have to operate with limited resources and manage priorities carefully.
● We do not promise a pressure-free environment. There are often high demands and significant expectations for growth and success.
 
If you’re ready for a challenge and eager to make a real impact and be the Leading Loyalty & Rewards Platform in the region Take the leap and help us shape the future of loyalty and rewards! 🚀🌟

Job Description:

Job Opportunities

Job Title: Operations Officer

Department: Product & Operations

Working Arrangement: On-site

Information About The Role

The Operations Officer is responsible for processing client Purchase Orders (POs) as the gatekeeper to ensure all data and information are complete and accurate. They will input PO data into the system and coordinate directly with both internal teams and external clients to ensure smooth operations.

Key Responsibility

  • Process and input all client POs into the system (create Sales Orders).
  • Retrieve and process daily redemption item data.
  • Request new item SKUs from the system administrator team
  • Coordinate and escalate PO-related issues with internal teams (Customer Relations) and external clients.

Requirements:

  • Requirement
    • Education: Minimum Diploma (D3) or Bachelor’s Degree (S1) in Administration, Management, Accounting, or a related field.
    • Experience: At least 1 year of experience in administration or PO management (fresh graduates are welcome to apply).
    • Proficient in Microsoft Excel (VLOOKUP, Pivot Table, and other functions)
    • Familiar with PO administration systems and related databases.
    • Detail-oriented and efficient in handling data.
    • Strong attention to detail.
    • Excellent communication and coordination skills.
    • Ability to work independently and in a team.